Thinking of hiring a maid service? You'll want to ask quite a few questions of any cleaning service you are considering in order to help you decide which company is the best fit for your needs and expectations.
A professional maid service will ask a number of questions about your home and your family during the process of building your cleaning estimate, and you should in turn ask questions about the cleaning service. Find out whether the company is bonded and insured; this protects your home and your property from theft or damage. Any reputable maid service should be able to provide you with a certificate of insurance to assure you that they are indeed properly insured. Understand what the company's cleaning policies are should you need to change a scheduled cleaning, whether or not they require a contract for a specific length of time, who will provide the cleaning products, what happens if something in your home is broken or damaged, and what type of quality guarantee the maid service offers.
House cleaning services are very personal. Building a relationship with the house cleaning service you choose will be an important part of your satisfaction.
Communicate with them openly and honestly about exactly what you expect from a thorough home cleaning. Call them with feedback on your level of satisfaction with the service you are receiving. Trust the advice that your maid service gives you on how to best maintain your home, and always show your appreciation to your service provider, whether you leave gratuity or just a nice note, your thanks will encourage their good performance.